Contact

Follow up

Follow-up and existing customers

If we’ve already visited your home and you have questions about aftercare, ongoing activity, or a follow-up visit, we’re here to help.

When you contact us, please have the following ready (if possible):

• Your name and postcode
• Date of your last visit
• Type of pest / issue treated

Complaints

We always aim to provide a professional, friendly and effective service. If you’re unhappy with any part of your experience, we’d really like the chance to put it right.

Please email us at [email protected] (or use our contact form) and include:

• Your name and contact details
• The property address we visited
• Date of the visit and technician’s name (if known)
• A brief description of what went wrong

Pestpatrol will acknowledge your complaint, investigate what happened, and get back to you with a response and next steps.

Company details

Pestpatrol is a trading name of Pestpatrol Pest Control Ltd.